Working Assumptions

Combating Toxic Work Culture Starts With Conflict Resolution

As Big Tech lays off thousands, workplace conflict is back in a big way. Here's how to keep the peace.

A visitor takes a photograph of the Meta Platforms sign outside the company's headquarters in Menlo Park, California.

Photographer: Nick Otto/Bloomberg
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Humans aren’t harmonious beings. Judging by the number of ongoing wars and ever-increasing hate online, we live in a world geared more for conflict than conflict resolution. The workplace is no exception. If anything, it can be the rule.

Now that business life is moving beyond the fog caused by Covid and into a new territory where actionable ideas are the order of the day, it’s time to negotiate a new peace between warring factions. At the same time, the US tech giants are under extreme pressure with brutal layoffs at Twitter Inc. by email and reported cuts at Meta Platforms Inc. In fact, US Surgeon General Vivek Murthy released guidelines in October that directly address toxic workplaces.